Protecting the privacy and personal information of our visitors and website users is a top priority for us at Zerkanvin Hotel Casino. This privacy statement describes how we gather, use, safeguard, and distribute your information when you use our services or website.
1. Data We Gather
To guarantee high-quality service and customised experiences, we collect a variety of information:
a. Individual Information
Gathered when you make a reservation, sign up, or participate in our casino or promotions:
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Phone number, email address, and name
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Billing and mailing address
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Identification issued by the government
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Transaction and payment history
b. Usage and Technical Data
When you use our mobile services or website, the following is automatically recorded:
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IP address and position
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Device type and version of the browser
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Use of the site and browsing habits
c. Data on the Guest Experience
Details about the services you used during your visit, including your preferences and any special requests.
2. The Reason for Gathering Data
We handle your data in order to:
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Verify reservations at hotels and casinos.
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Securely complete transactions
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Personalise the user experience
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Make our services and website better
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Share deals and information (with your consent)
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Fulfil legal and regulatory obligations.
3. Information Exchange and Disclosure
We might only divulge your information in the following situations:
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Using service providers (such as reservation systems and payment gateways) only to provide services
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When a court order or the law calls for it, with legal authorities
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With marketing affiliates, but only after you have chosen to
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To provide you with better service across departments within our organisation
We don’t lease or sell your personal data to outside parties.
4. Using Cookies and Related Tools
Cookies, pixels, and analytical tools are used to:
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Keep an eye on traffic patterns.
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Keep your preferences for when you return.
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Make features like reservations and login available.
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